Data Center Technical Support Engineering Operations Intern null

Your role

Job Description:

Amazon Web Services is growing rapidly, and it is looking for Data Center Technical Support Engineering Operations Technician (EOTs) Interns to join its expanding Infrastructure Operations Technical Support team. This committed group works to provide essential technical support to the physical infrastructure that supports Amazon Web Services.

What You Will Do:

• This intern will work to provide technical support to ensure that the data center's mechanical, electrical, and plumbing operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
• The Data Center Technical Support Engineering Operations Technician (EOT) Intern will assist with operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center.
• The EOT Intern serves as a technical resource to support Amazon Web Services data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.
• EOT Interns are also tasked with driving innovation while reducing operational costs in the facilities.
• They need to be involved in the risk management and mitigation, corrective and preventative maintenance support of critical equipment. This equipment includes but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.

Key Job Responsibilities:

• Provide technical support in maintaining mechanical and electrical equipment
• Assist root cause analysis of equipment failures
• Assist in troubleshooting facility and rack-level events within internal SLA
• Ensure all safety procedures are adhered to while performing work
• Support senior employees in daily work and activities as directed

About you

Basic Qualifications:

• Be interested in data center electrical, mechanical, control system technology, and operation management work
• Understanding of basic computer/network concepts and terms
• Strong self-study capability
• CET 4 or similar English level
• With a graduation date of December 2024 – June 2025

Preferred Qualifications:

• In Pursuit of a Certification or Associate's degree in mechanical/electrical engineering or similar technical/trade school program (HVAC, electrician, facilities maintenance, or similar) or in pursuit of a Bachelor’s Degree in mechanical/electrical engineering or similar

Benefits

If you join as a full-time employee, you will get the following benefits:

• Access to medical care
• Comprehensive insurance
• Paid time off and holidays
• Internal transfer opportunities
• Employee Assistance Program

Training & development

As an intern at Amazon, you will have the following training and development:

• Have a big impact where you can own a project from start to finish, diving deep into products, services, and programs that will impact millions of customers
• Gain skills through formalized training and hands-on learning, you’ll analyze data, solve problems, and design solutions with the customer at the center
• Build a network from day-to-day to special events, you’ll have the chance to link up with peers around the world
• Receive a mentor as your manager will pair you with a mentor who will support and coach you, providing feedback for your success

Moreover, note that this internship period has 3 working days per week and should last for at least 3 months.

Career progression

Amazon offers real-world experience, showing you just what it’s like to work at the highest level, accelerating the progression of your career, and setting you up for success. As a student intern, the knowledge and skills you’ve gained during your studies will come to life.

How to apply

The application and interview process differs from role to role. Here are some of the ways the company gets to know you:

• Online Application
• Assessments
• Phone Screening
• Interview Loop

Sources

The following sources were used to research this page:

• amazon.jobs/content/en/career-programs/student-programs/internships-for-students
• amazon.jobs/en/benefits/global
• amazon.jobs/content/en/how-we-hire/interviewing-at-amazon
• youtube.com/@AmazonNews