CoE HCM SuccessFactors Service Delivery Engineer Intern null

About SAP

SAP is one of the world’s leading producers of software for the management of business processes. The company’s integrated applications connect all parts of a business into an intelligent suite on a fully digital platform, thereby replacing the process-driven, legacy platform. Today, SAP has more than 230 million cloud users, more than 100 solutions covering all business functions, and the largest cloud portfolio of any provider.

Your role

Meet your team:

A journey that is powered by SAP S/4HANA and SAP Cloud Solutions. The Service Delivery Engineer of the CoE (Center of Expertise) contributes with technical and functional expertise to deliver a portfolio of services that drive value creation through a combination of best practices, tools, knowledge, and experience to drive rapid time to value and accelerate the customers’ transition to the cloud. The CoE team is looking for Valued Delivery engineers to deliver onsite/remote customer service delivery via project engineering, assessment, and safeguarding services from SAP's best practice solutions.

What you'll do:

As a CoE employee, you will have the opportunity to apply and improve your experience in the following areas: 

• Onsite and Remote customer service and implementation project delivery 
• Customer solution scoping and deployment using SAP Rapid Deployment Solutions in your functional or technical area of expertise 
• Analysis of business requirements and gaps in customer solutions
• Application of extensive programming skills in real customer implementation or engineering projects to develop innovative solutions or customer enhancements to meet business requirements or to improve overall business process performance
• Delivery of Engineering services (One Service, Integration Validation, Rapid Prototyping, Zero Modification) to ensure customer value realization
• Delivery of Assessment and Optimization services and supporting critical Escalations primarily in the Americas region (US and Latin America) and other regions globally
• BackOffice support for critical issue resolution in your functional or technical area of expertise
• Act as Liaison for critical customers, accepting responsibility for effective and proactive solution or system management and issue resolution

Training & development

Three reasons to intern at SAP:

1. Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.
2. Project-driven experience: Gain cross-functional skills from the virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: With the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

Benefits

Benefits of being an SAP intern:

• Explore the endless free learning resources and learn from the best minds in the industry
• Bring your authentic self to work and join the Employee Network Groups
• Put your hands to work on the latest and most innovative technologies on the market
• Focus on your career development, and experience free mentoring and coaching support
• Become part of a global community of +11k Early Career Talents across the globe and grow your network

Career progression

SAP's world and its industry are dynamic – should the company not be able to offer you a full-time position at a certain point in time, an internship with SAP is a great foundation for your career. Currently, over 50% of SAP interns are able to continue their journey at SAP as full-time employees, and others find roles in SAP's huge ecosystem of customers and partners.

Work-life balance

SAP’s culture is built on trust and empowerment, and flexibility is an essential part of its corporate DNA. SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, its hybrid work setup consists of three days a week in the office or on-site with customers or partners.

Culture & vibe

SAP's company culture is focused on helping its employees enable innovation by building breakthroughs together. The company focuses every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with its purpose-driven and future-focused work. SAP offers a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and a variety of benefit options for you to choose from.

About you

What you bring:

SAP is looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Bachelor’s degree or above in IT/ Computer Science/ Physics/Mathematics/Engineering or related discipline 
• Excellent customer focus, teamwork as a project member/lead, and communication skills (oral/written) are a must
• Fluent in written and spoken English 
• Have HR management knowledge or are interested in HR topics
• Knowledge and experience with SAP SuccessFactors or HCM (Human Capital Management) is a plus
• Can work for a minimum 3 days a week for at least 6 months

Sources

The following sources were used in researching this page.

• https://jobs.sap.com/content/Students/
• https://www.sap.com/sea/about/what-is-sap.html
• https://jobs.sap.com/content/internships/
• https://www.youtube.com/user/SAP