Digital Sales Development Intern null

Your Role

About Your Team:

SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. 

What You’ll Do:

The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:

• Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process. 
• Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline)
• Nurturing leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process. 

Digital Sales Development Associate generates and qualifies leads through proper means, and nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress. 

The Digital Sales Development Associate will be co-located in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles.

Campaign Execution & Lead Management:

• Plan and execute call and email activities to generate leads using the most efficient means together with manager/expert
• Support and cooperate with Field Marketing, Solution Specialists, Account Executives
• Align with Sales colleagues for most effective territory planning and execution, covering all routes to market
• Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management
• Pass qualified leads to Sales resource for opportunity management and execution
• Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports

About You

To apply for this role, you need to have the following eligibility criteria: 

• Take initiative, persevere, and stay curious. 
• Like to work on meaningful innovative projects and are energized by lifelong learning.
• Undergoing Bachelor's degree or an MBA.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.
• Fluency in English & Asian local language required.
• Fluency in any other regional language is preferred.
• Can work minimum 4 days a week for at least 6 months duration

Benefits

Benefits of being an SAP intern include:

• Explore endless free learning resources and learn from the best minds in the industry
• Bring your authentic self to work and join the Employee Network Groups
• Put your hands to work on the latest and most innovative technologies on the market
• Focus on your career development, and experience free mentoring and coaching support
• Become part of a global community of +11k Early Career Talents across the globe and grow your network

Training & Development

The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.
 
Three reasons to intern at SAP:

• Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

Training & Enablement:

• Assist in activities to enhance demand generation and product/solution skills
• Be active part of either classroom, e-learning, virtual classroom, or mentor-lead activities
• Complete all enablement requests in a timely manner.

Career Progression

SAP's world and its industry are dynamic – should the company not be able to offer you a full-time position at a certain point in time, an internship with SAP is a great foundation for your career. Currently, over 50% of SAP interns are able to continue their journey at SAP as full-time employees, and others find roles in SAP's huge ecosystem of customers and partners.

How to Apply

4 Steps to Your Career at SAP:

• Preparation
• Application
• Interviews & Assessments
• Offer

Sources

The following sources were used in researching this page:

• jobs.sap.com/content/internships/
• jobs.sap.com/content/Students/
• jobs.sap.com/content/Hiring-Process/
• youtube.com/@lifeatsap