Queue Manager Intern null

Your Role

What You'll Do:

• Serves supporting teams to ensure SLA fulfillment.
• Monitor and dispatch all the incidents reported by customers following rules and taking timely action.
• Document appropriate details of inquiry; provide the required statistics data for the supporting team.
• Cover duties as deemed necessary to achieve and produce high-quality support.

About You

SAP is looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Undergraduates.
• Preferably IT IT-related major.
• Must possess excellent communication skills in Mandarin and English.
• Must have with good attitude to routine work.
• Ability to work in a virtual team environment and be open to change.
• Can work 4-5 days a week for at least 6 months.

Benefits

Benefits of being an SAP intern include:

• Explore endless free learning resources and learn from the best minds in the industry
• Bring your authentic self to work and join the Employee Network Groups
• Put your hands to work on the latest and most innovative technologies on the market
• Focus on your career development, and experience free mentoring and coaching support
• Become part of a global community of +11k Early Career Talents across the globe and grow your network

Training & Development

Three reasons to intern at SAP:

• Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.
• Project-driven experience: Gain cross-functional skills from virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: With the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

Career Progression

SAP's world and its industry are dynamic – should the company not be able to offer you a full-time position at a certain point in time, an internship with SAP is a great foundation for your career. Currently, over 50% of SAP interns are able to continue their journey at SAP as full-time employees, and others find roles in SAP's huge ecosystem of customers and partners.

How to Apply

4 Steps to Your Career at SAP:

• Preparation
• Application
• Interviews & Assessments
• Offer

Sources

The following sources were used in researching this page.

• jobs.sap.com/content/internships/
• jobs.sap.com/content/Students/
• jobs.sap.com/content/Hiring-Process/
• youtube.com/@lifeatsap